New Speech Input Provides Customers with the Ability to Reduce Costs While Improving Patient Care; Provides Content Solutions with a Competitive Advantage

PEABODY, Mass. and NEW HOPE Penn., November 18, 2004 - ScanSoft, Inc. (Nasdaq: SSFT), the global leader of speech and imaging solutions, today announced that Content Solutions, Inc. has integrated speech recognition into its MedReportal™ Web-based clinical documentation solution using the ScanSoft® Dragon NaturallySpeaking® SDK (software developers toolkit.) Dragon NaturallySpeaking is the world's leading speech recognition solution, enabling the automatic conversion of speech into text at up to 160 words per minute, and allowing the voice-control of software applications simply by speaking.

Content Solutions MedReportal is a Web-based clinical documentation solution that is used by healthcare organizations to automate and manage the complete clinical documentation process - from digital dictation and transcription through electronic signature and automated distribution. The ScanSoft Dragon NaturallySpeaking SDK provided Content Solutions with everything needed to rapidly add both front-end and back-end speech recognition capabilities to MedReportal. Front-end speech recognition enables the real-time conversion of speech into text, allowing documents and forms to be completed by voice. As a result, front-end speech recognition is the fastest way to enter clinical data into electronic medical records (EMR) systems and delivers the greatest reduction in transcription processing costs. Back-end speech recognition enables the batch-processing of recorded speech from a range of devices, including digital recorders, PDA's, Tablet PC's and telephone dictation systems. Dragon NaturallySpeaking automatically converts the recordings into transcription data, reducing transcription processing costs by 50% or more.

"Our customers rely on us to separate the hype from reality when it comes to new technologies, and to deliver only those solutions that can truly improve patient care, " said Joel Davne, chief executive officer, Content Solutions Inc. "ScanSoft Dragon NaturallySpeaking not only allows us to streamline our healthcare customers' dictation and transcription workflow, and cuts costs by at least 40 percent, but it also insures that our platform meets the highest standards of customer satisfaction and clinical productivity."

Built on Microsoft's .NET framework, the MedReportal platform leverages Internet technology and healthcare standards to accommodate almost any dictation and transcription workflow found in healthcare including digital dictation, transcription, real-time speech recognition, deferred speech recognition, and template-based structured reporting.

The ScanSoft Dragon NaturallySpeaking SDK provides healthcare providers, technology suppliers and integrators with the ability to quickly and easily speech-enable PC- and Web-based Healthcare Information Systems (HIS) and Electronic Medical Records (EMR) applications. Speech-enabled solutions provide healthcare organizations with the ability to improve patient care while potentially saving thousands of dollars per doctor each year by automating the capture and processing of patient data.

"2004 has proven to be an explosive year for speech within healthcare applications," said John Shagoury, president, ScanSoft Productivity Applications Division. "Using Dragon NaturallySpeaking as its core speech technology, Content Solutions has the competitive edge needed to not only deliver considerable cost savings to its customers, but also to help improve the quality of patient care."

About Content Solutions, Inc.

Content Solutions, Inc., New Hope, Pennsylvania was founded in 2003. Content Solutions is uniquely positioned to leverage unparalleled industry experience with the latest technology to provide the best Clinical Documentation and Information Management solution at the lowest price. Content Solutions' MedReportal platform includes MedReportals for Clinicians, Transcriptionists, QA, and Administrators; LiveScribe (Pat. Pending), and StatPortal (Pat. Pending). This suite of products and services addresses all clinical documentation workflows for departments, hospitals, IDNs, or private practice. For more information on Content Solutions, Inc., visit our website, www.contentsolutions.net.

About ScanSoft, Inc.

ScanSoft, Inc. (Nasdaq: SSFT) is the global leader of speech and imaging solutions that are used to automate a wide range of manual processes - saving time, increasing worker productivity and improving customer service. For more information regarding ScanSoft® products and technologies, please visit www.ScanSoft.com.

Trademark reference: ScanSoft, the ScanSoft logo, and Dragon NaturallySpeaking are registered trademarks or trademarks of ScanSoft, Inc. or its subsidiaries in the United States and/or other countries. All other company or product names mentioned may be the trademarks of their respective owners.

Trademark reference: MedReportal, the MedReportal logo, StatPortal, LiveScribe, BluePrints, and HyperPanes are registered trademarks or trademarks of Content Solutions, Inc. in the United States and/or other countries.

The statements in this press release that relate to future plans, events or performance are forward-looking statements that involve risks and uncertainties, including risks associated with market trends, competitive factors, and other risks identified in ScanSoft's SEC filings. Actual results, events and performance may differ materially. Readers are cautioned not to put undue reliance on these forward-looking statements that speak only as of the date hereof.

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